FAQ

SHIPPING

All orders are processed and shipped within 2-5 business days. If you haven't received a confirmation email please check your spam folder.

If you are not satisfied with your product, we want to help you in any way that we can.

RETURNS 

1. You have 30 calendar days from the date you received your product in order to be eligible for return.
2. Your product must be unused and in the same condition that you received it.
3. Must have proof of purchase. 
4. If your return is approved, we will refund your credit card (or original method of payment).

 

SHIPPING RETURNS

1. You will be responsible for paying your own shipping costs for returning your item. 
2. Shipping costs are non­refundable.        

SHIPPING INSTRUCTIONS

Flossy Bumz Inc.

ATTN: FB Returns/ Exchanges

4204 36th Ave, Leduc Alberta T9E6A4

We will review your invoice and any instructions that you have given and will correct any errors made on our behalf. If we no longer have requested items in stock we will refund you for the product you purchased (excluding a refund on shipping).

ERRORS

If there is an error with your order, please send an email through the contact us portion of the website.

Thank you,

FB TEAM